Case Studies

Learning from Success

In the following case studies, FDB customers share their experiences developing, implementing, and maintaining their healthcare information systems using our drug knowledge. Their stories reveal why developers, and their end users throughout the world, count on our solutions and our people to help them improve medication-related decisions at the point of decision and, ultimately, improve patient safety and healthcare outcomes.

e-Claims Health Insurance

Headquartered in Abu Dhabi, United Arab Emirates, NAS is a third party administrator specialising in providing top level expertise in healthcare claims management and cost containment techniques. Since 2002, NAS has carved a unique niche in the regional healthcare sector due to its excellent service standards and innovative, customer focused solutions. NAS has staffed offices across the Gulf region and has an aggregate portfolio approaching 1m members.

“ NAS built the PBM/e-prescribing engine to benefit our clients and members across the UAE and other GCC countries. The FDB solution has been a critical part of our overall solution to improve quality and reduce costs across the prescription medicine delivery system. We are very excited about building on the great success we have seen in Abu Dhabi and rolling this solution out in other GCC countries."
—Joe Boulos, Group CEO, NAS United Healthcare Services

Conquering the e-Prescribing Challenge

Chelsea and Westminster Hospital NHS Foundation Trust opened in 1993 and provides a range of specialist services including a highly successful network of HIV and sexual health centres. Learn how the Trust’s e-prescribing system utilises FDB’s Multilex drug knowledge base functionality to carry out a number of important checks including drug-drug interactions, allergy checking and duplicate therapy.

“The introduction of e-prescribing has positively affected the work of the pharmacy department in a number of ways. Pharmacists can easily identify which inpatient prescriptions are newly written and those where therapy has not changed. Pharmacists can also identify discharge prescriptions as soon as they are written and see in a single screen which prescriptions are on stock on a particular ward and those which require a supply order."
—India Hardy, Deputy Chief Pharmacist - Clinical Support (acting) & Lead Pharmacist – e-Prescribing at Chelsea & Westminster Hospital, NHS Foundation Trust

e-Prescribing and Patient Management

The Derby Hospitals NHS Foundation Trust took the decision in 2008 to enhance its existing clinical management system CSC’s (formerly iSOFT) i.Clinical Manager (i.CM) to enable it to deliver a complete electronic prescribing and medicines administration (ePMA) service. Learn how FDB and CSC partnered to create and develop a tool that would integrate with the existing system and would provide more comprehensive, safe and accurate services to patients.

“ A key benefit is the ability to rationalise costs and encourage better use of resources, as prescribing information is now more easily evaluated, allowing the trust to assess the costs of prescribed drugs against their effectiveness for individual patients.“
—Duane McLean, Clinical Effectiveness and ePMA Pharmacist, Derby Hospitals NHS Foundation Trust.

Improving Clinical Risk Management

The JAC prescribing system incorporates the Multilex Drug Knowledge Base from FDB, which provides active clinical checking against the patient’s medical record. Read more about how Doncaster and Bassetlaw Hospitals NHS Foundation Trust rolled out the system across a number of wards and how it has proved of benefit to both patients and clinicians.

“We chose to work with JAC and FDB because of the combined expertise in the field of electronic prescribing and patient safety. We were using the JAC pharmacy system already and it seemed the logical step to use their electronic prescribing system because it is the most advanced in the marketplace."
—Andrew Barker Clinical Director, Pharmacy & Medicines Management at Doncaster Royal Infirmary